Here is a plain-English summary of how dwk99 handles your data. The full legal text follows below.
dwk99 collects only the personal data that is strictly necessary to operate your account, process payments, and comply with our regulatory obligations. We do not collect data speculatively or for resale purposes.
All data transmitted between your browser or app and our servers is protected by industry-standard 256-bit SSL/TLS encryption. Sensitive data at rest — including financial information and identity documents — is stored in encrypted form on secured servers.
dwk99 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Data is shared only with payment processors, KYC verification partners, and regulatory bodies where legally required.
As a dwk99 player you have the right to access, correct, export, or request deletion of your personal data at any time. Submit a data request to our support team and receive a response within 30 calendar days.
dwk99 uses cookies and similar technologies exclusively for session management, fraud prevention, and performance analytics. We do not use cross-site tracking cookies or share behavioral data with ad networks.
Personal data is retained only as long as necessary for the purpose it was collected, or as required by applicable law. Transaction records are retained for a minimum of five years to satisfy anti-money-laundering obligations. Account data is deleted within 90 days of confirmed account closure.
dwk99 ("we", "us", "our") operates the online betting and gaming platform accessible at https://dwk99.cam (the "Platform"). This Privacy Policy describes how dwk99 collects, processes, stores, shares, and protects personal data provided by or relating to individuals who visit, register on, or otherwise interact with the Platform ("you", "the Player", "the User").
This Policy applies to all personal data collected through the Platform — including account registration forms, payment processing flows, KYC verification uploads, live chat interactions, customer support correspondence, and automatic data collection technologies such as cookies and server logs.
This Privacy Policy is incorporated by reference into dwk99's Terms & Conditions. By registering an account or continuing to use the Platform after the effective date of this Policy, you confirm that you have read and understood this document and consent to the data practices described herein. If you do not agree, you must discontinue use of the Platform immediately.
This Privacy Policy is written in plain international English for the benefit of our predominantly English-preference Indonesian player base. Where Indonesian regulatory requirements apply to data processing, we comply with those obligations regardless of the language in which they are described herein.
In this Privacy Policy, the following terms carry the meanings set out below:
dwk99 collects Personal Data through three primary channels: data you provide directly, data generated by your use of the Platform, and data received from third parties.
dwk99 does not collect or store full payment card numbers. Card transactions, where applicable, are processed entirely by PCI-DSS-certified payment partners, and only a masked card reference is retained on our systems.
dwk99 uses the Personal Data we collect for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, KYC documents | Contract performance |
| Processing deposits and withdrawals | Financial data, transaction records | Contract performance |
| Age and identity verification (KYC) | KYC documents, registration data | Legal obligation |
| Fraud prevention and security monitoring | Technical data, behavioral data, financial data | Legitimate interest |
| Anti-money-laundering compliance | Financial data, transaction records, identity data | Legal obligation |
| Customer support and dispute resolution | Support communications, account data | Contract performance |
| Responsible gaming monitoring | Behavioral data, transaction records | Legitimate interest / Legal obligation |
| Platform performance and analytics | Technical data, behavioral data, cookie data | Legitimate interest |
| Promotional communications (opted-in Players only) | Email address, behavioral data | Consent |
| Legal and regulatory reporting | Identity data, financial data, transaction records | Legal obligation |
dwk99 will not use your Personal Data for any purpose materially different from those listed above without providing prior notice and, where required by applicable law, obtaining your explicit consent.
dwk99 processes Personal Data under one or more of the following legal bases depending on the specific processing activity:
dwk99 does not sell your Personal Data. We share data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
To process deposits and withdrawals, dwk99 shares your name, bank account number, and transaction amount with the relevant payment service provider (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay). These providers act as Data Processors under contract and may not use your data for any other purpose.
Your identity documents and biometric data submitted during KYC are transmitted securely to our contracted verification partner. The partner returns a verification outcome to dwk99 and retains submitted data only as long as required by their regulatory obligations. All partners are bound by data processing agreements consistent with this Policy.
dwk99 uses automated tools to screen accounts against international sanctions lists and problem-gambling self-exclusion registries. These checks involve sharing a limited set of identity attributes (name, date of birth, and national ID number) with the screening service. No betting history or financial balance information is shared for this purpose.
Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft host certain game titles. When you launch a game, a session token and anonymized player identifier may be passed to the relevant studio's servers for game state management. No personally identifiable information beyond a pseudonymous session token is shared with game studios.
dwk99 will disclose Personal Data to competent authorities — including financial intelligence units, law enforcement agencies, and licensing bodies — where required by law or pursuant to a valid legal order. dwk99 will notify affected Players of such disclosures where legally permitted to do so.
No Third-Party Marketing: dwk99 does not share your contact details or behavioral data with advertising networks, data brokers, or any third party for marketing purposes. If you receive unsolicited communications purportedly from dwk99 partners, treat them as unauthorized and report them to [email protected].
dwk99 uses cookies and similar technologies (local storage, session tokens, server-side analytics logs) to operate the Platform efficiently, prevent fraud, and understand how Players interact with our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain login session, prevent CSRF attacks, enable secure payment flows | Session (deleted on browser close) |
| Functional | Remember language preference, game display settings, deposit method preference | Up to 12 months |
| Analytics | Aggregate page-view counts, feature usage rates, performance monitoring (no personally identifiable data) | Up to 24 months |
| Fraud Prevention | Device fingerprinting for multi-account detection and bot activity screening | Up to 12 months |
Strictly necessary cookies cannot be disabled as they are essential for Platform functionality. You may disable functional and analytics cookies through your browser settings at any time; however, doing so may degrade your experience on the Platform. dwk99 does not use third-party advertising cookies and does not participate in cross-site behavioral tracking networks.
dwk99 retains Personal Data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 90 days post-closure | Contract performance; regulatory audit trail |
| KYC identity documents | Duration of account + 5 years post-closure | AML / CFT legal obligation |
| Financial transaction records | Minimum 5 years from transaction date | AML / tax reporting obligation |
| Betting and game session logs | 3 years from session date | Dispute resolution; responsible gaming monitoring |
| Customer support communications | 3 years from last interaction | Dispute resolution; service quality review |
| Analytics and behavioral data | Up to 24 months, then aggregated/anonymized | Platform performance improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent audit trail |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where anonymization is applied, the resulting data no longer constitutes Personal Data and may be retained indefinitely for aggregate statistical purposes.
As a dwk99 player, you are entitled to exercise the following rights in respect of your Personal Data. To submit a request, contact our support team at with the subject line "Privacy Rights Request". We will respond within 30 calendar days.
Exercising any of these rights will not affect the legality of processing carried out before the request was received. Some rights — particularly erasure — may be limited where retention is required by law (e.g., AML record-keeping obligations).
dwk99 implements a layered security architecture to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. Our key technical and organizational measures include:
While dwk99 takes all reasonable precautions, no internet-based system can guarantee absolute security. You are responsible for keeping your account password confidential and for notifying us immediately if you suspect unauthorized access to your account.
dwk99 operates infrastructure and engages service providers in multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Indonesia. Such transfers occur in the following circumstances:
Where Personal Data is transferred outside Indonesia, dwk99 ensures that appropriate safeguards are in place — including contractual data processing agreements and, where applicable, standard contractual clauses — to maintain a level of protection equivalent to that applied within Indonesia. By using the Platform you acknowledge and consent to these transfers as described in this section.
The dwk99 Platform is strictly for adults aged 21 and above. dwk99 does not knowingly collect Personal Data from any person under the age of 21. If we become aware that an account has been registered by a person under 21, we will immediately suspend the account, void any associated transactions, and securely delete the Personal Data collected, subject to any legal retention obligations.
If you are a parent or guardian and believe your child has registered an account on dwk99, please contact us immediately at with the subject line "Underage Account Report". We treat such reports with the highest priority and will investigate and respond within 24 hours.
21+ Strictly Enforced: dwk99 will request proof-of-age documentation from any account suspected of belonging to a minor. Providing false documentation to circumvent the age check is a serious offense and will result in permanent account suspension and potential referral to relevant authorities.
dwk99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. Material changes will be communicated to registered Players via the email address on file at least seven (7) days before the revised Policy takes effect.
The "Last updated" date at the top of this page will always reflect the most recent revision. Your continued use of the Platform after the effective date of any revised Policy constitutes acceptance of the updated terms. If you do not agree with the changes, you must close your account before the effective date and request withdrawal of any remaining balance.
We recommend saving or bookmarking this page and reviewing it periodically. Previous versions of this Privacy Policy are available on request by contacting our support team.
If you have questions about this Privacy Policy, wish to exercise any of your privacy rights, or need to report a data security concern, please reach out through the following channels:
For responsible gaming concerns, including requests to set deposit limits, activate a time-out, or apply a self-exclusion, please visit our dedicated Responsible Gaming page or contact support with the subject line "Responsible Gaming Request".
For general account, payment, or betting queries, a full list of commonly asked questions is available on our FAQ page.
Our support team is available around the clock to handle any privacy-related queries, data access requests, or security concerns. You can also review our full Terms & Conditions or visit the FAQ for quick answers.
By using dwk99 you confirm you are 21 years of age or older and that you accept this Privacy Policy in full.